FAQ

What type of cameras does PovCam offer?

At PovCam, we offer compact high-definition cameras, including models like the Mini 4K Camera with Wi-Fi. These cameras are designed to capture moments with exceptional clarity, ideal for adventurers and photography enthusiasts.

Are the cameras waterproof?

Yes, our products are designed to be water resistant, allowing them to be used in a variety of environmental conditions and outdoor activities, ensuring you can capture your adventures worry-free.

What accessories come included with the cameras?

Our cameras include multiple accessories that enhance their functionality and versatility. These may include mounts, straps, and other items that facilitate their use in different situations.

What is the delivery time for orders?

The estimated delivery time for standard shipping is 6 to 8 business days, while express shipping can take 1 to 4 business days. Orders are processed within 24 to 48 hours after payment confirmation.

What is PovCam's return policy?

At PovCam, we offer a 30-day return policy. Products must be in their original condition, with no signs of use, and complete with all accessories. If you receive a damaged product, please notify us within 3 days of delivery.

How can I contact customer service?

You can contact our customer service team by email at info@povcam.es or by calling +34 614476874. We are available to answer any questions you may have.

Do you ship to all regions of Spain?

Currently, we ship exclusively within mainland Spain and the Balearic Islands. We do not ship to the Canary Islands, Ceuta, or Melilla.

What payment methods do you accept?

We accept various payment methods, including credit and debit cards, as well as online payment options. All payment methods are secure and protected by security protocols.